See Telegraph report. "Peter Walsh, chief executive of AvMA, said: “It is nothing short of a national disgrace that the Government have pushed through these controversial measures."
(AvMA is the patient safety charity Action against Medical Accidents. See http://www.avma.org.uk/)
The routine cover-ups/whitewashes/blatant lies of the NHS and the medical profession, with regard to medical mistakes and negligence, and the terrible futility of the NHS Complaints Procedures, are, of course, the main reasons for the shamefully high incidence of serious patient safety incidents and horrifying hospital scandals.